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Refund &

Return Policy

Refund Policy

IPTV Subscription

We do encourage all our customers to SIGN UP free trial before trying our IPTV subscription but as soon as the account is created and payment is made, we would not be able to issue a refund as the account is created under your particular USER ID AND MAC ID.


Returns are accepted up to 10 days from receiving the order. After 10 days, we can’t accept the return or give you an exchange. If you are not happy with the purchase, you may get a refund of your payments. Please make sure shipping and handling charges will be deducted from your purchase.
see below points to understand more around % of the refunds:

  • Within 1 days = 100% Refunds
  • After 2 days = 75% Refunds
  • After 5 days = 50% Refunds
  • Between 6- 10 Days = 25% Refunds
  • After 10 Days = No Refunds

FEW Exceptional Conditions applied

We cannot provide if you did not like the IPTV box or any issue related to your end. We recommend everyone to go our youtube link to review all the boxes Feature before decide to purchase
For any technical issue, our trained staff will help you on phone to fix the issue, if all the necessary measure, your issue not resolved then we will refund your payment for the box

Refunds of IPTV / Android BOXES may only be issued within 10 days of the purchase date. After 10 days, no refunds can be processed.

Most of the time, the issue from customer’s end is temporary, and it may also be associated with these reasons

  1. The issue with the box connection
  2. The Internet is down
  3. WIFI signal is weak 3. Channel is down from the server end as we do not manage the server. We are just trying to help our clients to have the best possible service on one platform.
  4. The Returned item is not the original package or is impossible to resell.

Requesting a Refund

Follow the steps below to get your refund request sent to us:

  • Contact us on the given form. Make sure to use the same email you used for signup for the Account.
  • Tracking no will be generated, and a refund will be possible for up to 10-15 business days.
  • When the product is returned, it will be thoroughly checked and inspected by our office staff to ensure it is returned in its original packaging, and the receipt is also attached.
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